Effective date: October 21, 2026
Five Side Solutions, LLC (“Five Side Solutions,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use and disclose information through fivesidesolutions.com and related website communications.
Information you provide
When you contact us through the website, we collect the information you choose to submit. This may include your name, email address, phone number, company, job title and message. If you subscribe to our newsletter, we collect your email address and any other information requested on the signup form. Please do not submit passwords, payment information or sensitive personal information through our general inquiry form.
Information collected through website use
Our website and its service providers may collect technical and usage information, such as device and browser information, IP address, pages visited, referring pages, and the timing of visits or interactions. This information helps operate and protect the website, understand website use, and improve performance and content.
Cookies and Google Analytics
We use cookies and similar technologies for website operation and to understand site behavior and performance. We use Google Analytics to help evaluate how visitors use the website and identify opportunities to improve it. Google may collect information through cookies and other technologies when you visit a website using its services.
Learn how Google collects and processes information at https://policies.google.com/technologies/partner-sites. You can manage cookies through your browser settings. Blocking some cookies may affect website features. Google also provides information about Analytics privacy controls and an Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
How we use information
We use information to respond to inquiries, discuss potential services, maintain business communications, administer requested newsletter subscriptions, operate and improve the website, prevent misuse, and address applicable legal or administrative obligations. Information submitted through the inquiry form is used to respond to your request. Newsletter subscription is handled separately through the newsletter signup forms.
Newsletter communications
We use Mailchimp to manage newsletter subscriptions and email delivery. Information submitted through a newsletter signup form is transferred to Mailchimp for these purposes. You may unsubscribe from marketing emails using the unsubscribe link in an email or by contacting info@fivesidesolutions.com. Unsubscribing from marketing emails does not prevent us from responding to your inquiries or sending communications needed for an ongoing business relationship.
How information may be disclosed
We may disclose information to service providers that support website hosting, forms, security, analytics, email delivery and business administration. We may also disclose information when required by law, to respond to lawful requests, to protect rights or prevent misuse, or in connection with a business reorganization or transfer, subject to applicable requirements. Service providers may process information under their own privacy terms where applicable.
Retention and security
We retain information for the purposes described in this policy, taking account of business needs and applicable legal obligations. Retention may differ for inquiries, client relationships, newsletter records and analytics data. We use reasonable administrative and technical measures to protect information, but no online transmission or storage method can be guaranteed completely secure.
Your choices and requests
You may contact info@fivesidesolutions.com to ask about information you provided, request a correction or deletion, or raise a privacy concern. We will review your request and respond as appropriate to the circumstances and applicable law. We may need to verify your identity before acting on a request. Some information may need to be retained for legal obligations or legitimate business records.
External links and visitors outside the United States
The website may link to third-party websites or social platforms. Their privacy practices are governed by their own policies. Five Side Solutions is based in Pennsylvania and primarily serves a domestic client base. Information may be processed in the United States or other locations where our service providers operate; privacy protections may differ by location.
Children’s information
This website is intended for a business audience and is not directed to children under 13. If you believe a child has provided personal information through this website, contact us so we can review and address the matter.
Updates and contact
We may update this policy to reflect changes in website practices or applicable requirements. The effective date above identifies the current version.
Five Side Solutions, LLC
2840 Liberty Avenue
Pittsburgh, PA 15222
info@fivesidesolutions.com
(412) 228-5148